If you want stable public sector employment in the healthcare sector, this Administration Clerk opportunity at Helen Joseph Tertiary Hospital offers structured salary progression, benefits, and long term career growth. The Department of Health is recruiting eight candidates to strengthen Patient Administration services.
This guide explains the job requirements, duties, salary package, and step by step application process so you submit a complete and competitive application before the deadline.
Table of Contents
- Job Overview
- Salary and Employment Package
- Minimum Requirements
- Key Competencies
- Duties and Responsibilities
- Application Process Step by Step
- Personnel Suitability Checks
- Important Notes Before You Apply
- Selection Criteria Questions
- Final Application Advice
Job Overview
The Department of Health invites applications for the position of Administration Clerk within the Patient Administration Directorate.
- Reference Number: refs/035683
- Number of Posts: 8
- Location: Helen Joseph Tertiary Hospital
- Closing Date: 20 March 2026
- Enquiries: Mr B Mkhari, Tel: (011) 489 0537
This role focuses on patient record management, system capturing, and administrative support within a busy hospital environment.
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Salary and Employment Package
- Salary: R228,321 per annum plus benefits
- Permanent public service position
- Benefits aligned with government employment standards
- Guided by Employment Equity principles
This salary falls within entry level public administration scales and includes access to pension benefits, leave provisions, and structured annual increases.
Minimum Requirements
To qualify, you must meet the following requirement:
- Grade 12, matric certificate, or equivalent qualification
Only candidates who meet this basic educational requirement will proceed to further assessment stages.
Key Competencies
The Department expects candidates to demonstrate the following competencies:
- Computer literacy
- Knowledge of Batho Pele principles
- Understanding of policies and procedures manuals
- Knowledge of UPFS
- Familiarity with the PAIA Act
- Strong organizing skills
- Good communication skills
In Patient Administration, attention to detail and system accuracy directly affect service delivery. Mistakes in patient records can delay treatment and create legal risk.
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Duties and Responsibilities
Your responsibilities will support hospital operations and patient information management.
Patient File Management
- Filing and retrieval of patient records
- Safekeeping and disposal of files in line with the National Archives Act
- Tracing missing files
- Tracking patient movement history
System Administration
- Capture and update patient information on the SAP HIS system
- Correct completion of downtime registers and downtime tools
- Daily booking of patients
- Ensure daily ward census completion
Operational Support
- Work shifts when required
- Rotate within Patient Administration
- Assist SAPS and stakeholders with completion of J88 forms
- Perform delegated administrative duties
You must remain accurate, organized, and responsive. Hospital administration requires consistent performance under pressure.
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Application Process Step by Step
Follow these steps carefully to avoid disqualification.
Step 1: Apply Online Only
- Submit your application strictly online
- Upload documents in PDF format only
- Use the reference number as the subject
No hand delivered or emailed applications will be accepted.
Step 2: Complete the New Z83 Form
- Fully complete the new Z83 form
- Initial and sign all required sections
- Clearly state Department of Health where the position was advertised
Incomplete Z83 forms lead to automatic rejection.
Step 3: Submit a Detailed CV
Your Curriculum Vitae must:
- Be recently updated
- List experience in chronological order
- Include position, institution, start date, and end date in DD/MM/YYYY format
- Match the information on your Z83 form
According to DPSA Circular 19 of 2022, you must submit only the Z83 and CV at application stage.
Step 4: Submit Documents When Requested
Only shortlisted candidates must provide:
- Certified copies of qualifications
- Identity verification
- SAQA evaluation for foreign qualifications
Do not submit certificates unless requested.
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Personnel Suitability Checks
Shortlisted candidates will undergo verification processes including:
- Reference checks with at least three references
- Immediate supervisor reference
- Identity verification
- Qualification verification
- Criminal record checks
- Credit and financial stability checks
- Employment verification
Failure to provide accurate information will result in disqualification.
The Department reserves the right to conduct further verification beyond provided references.
Important Notes Before You Apply
- Applications will not be acknowledged due to high volume
- If you receive no feedback within three months, consider your application unsuccessful
- The Department may conduct practical exercises or tests
- Medical surveillance may apply under the Occupational Health and Safety Act
- The Department reserves the right not to fill the post
- Employment Equity principles guide the selection process
Candidates from designated groups and persons with disabilities are encouraged to apply.
Selection Criteria Questions
Before submitting your application, confirm the following:
- Do you have Grade 12, matric certificate, or equivalent qualification?
- Are you computer literate?
If you answer yes to both, you meet the basic eligibility criteria.
Final Application Advice
Competition for public healthcare administration roles is high. Improve your chances by:
- Double checking your Z83 form for completeness
- Aligning all CV information with the Z83
- Listing duties that match Patient Administration tasks
- Providing contactable references
- Submitting your application early
This Helen Joseph Tertiary Hospital Administration Clerk x8 Vacancies 2026 offers stable government employment, structured salary progression, and exposure to hospital administration systems.
Prepare your documents today. Submit your online application before 20 March 2026 using reference number refs/035683. Early submission reduces risk of technical issues and gives you peace of mind.
Take action now and position yourself for a career opportunity with the Department of Health at Helen Joseph Tertiary Hospital.
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